Health Reform Patients

Queenslanders get a new (Safe)Mate

A new device being rolled out in Queensland will give paramedics greater access to a patient’s vital medical information in an emergency.

  • Here’s what you need to know: Queensland Minister for Ambulance Services, Steven Miles, launched the SafeMate program, which is a new digital system housing a patient’s medical and personal information that they themselves have entered online. Paramedics will be able to use their operational iPads to tap a patient’s SafeMate card or device and access their information right there on the screen.

The Queensland Government believes this new program will eliminate the time it would normally take a paramedic to ask the patient a range of questions in order to obtain their medical history and other pertinent details.

KEY INSIGHT: Medibank has partnered with SafeMate to pilot the system with customers living with chronic illness in Queensland as part of its chronic disease program, CareComplete.

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