AMA and Private Health Insurance Duke It Out

[vc_row][vc_column][vc_column_text]This week the battle between the Australian Medical Association (AMA) and the private health insurance industry continues with revelations in the Daily Telegraph of a leaked copy of the AMA’s list of fees showing that some doctors are charging well in excess of the AMA fee.

Dr Dwayne Crombie, Managing Director of Bupa Health Insurance says patients must be given the chance to have informed financial consent.

“The number one concern we hear from our customers is the affordability of healthcare and their anger when they have an unexpected out-of-pocket cost,” he says.

“This data highlights exactly why Bupa members want transparency around gaps fees.”

“While the majority of doctors are doing the right thing, patients should know when a fee is higher than usual and be able to question why that is so.”

“Any out of pocket costs, such as doctors’ fees or hospital fees, must be known in advance.”

In response AMA President, Dr Michael Gannon says “I think those doctors charging multiples above the AMA fee need to be able to explain to patients why that is the case. I’m very comfortable with an environment where patients talk about fees before they make an appointment. The most important question is, is your surgeon a no gap provider? Is the anaesthetist they use a no gap provider? I think that very simple information should be available to patients before they make an appointment. Doctors are often uncomfortable talking about money, and they often do leave that conversation to their staff at the front desk. But we do not stand behind egregious unreasonable fee setting.”

Further, on Monday, AMA President, Dr Michael Gannon launched the AMA Private Health Insurance Report Card 2018, provides an overview of how private health insurance should work to benefit patients, and explains how proposed new arrangements will result in less choice and value for policy holders.

“The AMA Report Card provides patients and consumers with easily understood information about the private health insurance industry and how it works, which will help them make informed decisions when buying a policy,” Dr Gannon said.

“Our Report Card shows that the profits of the insurers continue to rise, the growth of policies with exclusions continues to grow, and policy holder complaints continue to rise.”

“We explain what insurance may cover, what the Medicare Benefits Schedule (MBS) covers, and what an out-of-pocket fee may be under different scenarios.”

PulseLine will be interested to see if the Government’s forthcoming private health reforms deliver the much-needed transparency for consumers and puts downwards pressure on healthcare costs.

Last year the medical device industry signed an Agreement with the Government to deliver $1.1 billion in benefit reductions for private health insurers, in exchange for various reforms that ultimately are intended to provide patients better access to life-changing and life-saving technology. However now we’ve heard claims of the real “fat in the system”, claims that certain doctors contribute to more than $1.6 billion a year in uncovered gap payments and also private patients in public hospitals costing the system $1.1 billion. Reform in healthcare is clearly a hot issue and will continue to be as we hurtle towards the next Federal election.[/vc_column_text][/vc_column][/vc_row]

Is Australia’s Healthcare System Being Americanised?

[vc_row][vc_column][vc_column_text]In a letter dated 23 February Bupa informed doctors that from August insured patients would only qualify for gap cover if they were treated at a Bupa-contracted hospital or day-stay facility, causing the Australian Medical Association (AMA) to warn of “US-style managed care” and policyholders to leave.

Last week the AMA Federal Council passed two motions against private health insurer Bupa over plans to change to its policies and coverage.

Dr Dwayne Crombie, Managing Director of Bupa Health Insurance, said he always supported maintaining the Medical Gap Scheme, as long as Bupa could confirm the hospital admission really was a pre-booked private admission.

“We’ve always recognised that a patient should be able to make the choice to receive a private experience in a public hospital, and in fact a public hospital may be the best setting to do so. So, we support patients and doctors and we believe that making sure any Bupa customer receives the private experience they are being billed for, is a good thing for all involved.

“When a patient is admitted to a public hospital as an emergency or acute patient and treated as a public patient, they should use Medicare to fund that treatment as it is designed to do so,” Dr Crombie said.

AMA President Dr Michael Gannon described the announcement as a big leap towards US-style managed care and he demanded a ‘please explain’.

“The fact that the change has occurred straight after a premium increase, straight after agreement was made to retain second tier rates for non-contracted facilities, and straight after an announcement by Government to work collaboratively with the sector on the issue of out-of-pocket costs, is unconscionable,” Dr Gannon said.

“The AMA will not stand by and let Bupa, or any insurer, take this big leap towards US-style managed care.

“The care that Australian patients receive will not be dictated by a big multinational with a plan for vertical integration.”

Bupa has and will continue to work to remove (or reduce) out-of-pocket costs for its customers, while at the same time tackling unnecessary waste in the system which is one of the many factors driving up private health insurance premiums.

If you’d like to watch Dr Dwayne Crombie response:

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_video link=”https://youtu.be/gANQV-ET8Ls “][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]It will be interesting to see if the Government’s forthcoming private health reforms deliver the much-needed transparency for consumers regarding the myriad of confusing private health insurance products and transparency around out of pocket costs associated with doctors services and private hospitals.[/vc_column_text][/vc_column][/vc_row]

Q&A with Stryker’s own Kevin Lobo

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What differentiates Stryker from its peers in the healthcare/medical technology industry?

People are the magic of Stryker, and we have a unique culture that sets us apart.  We attract people who are passionate and driven to make healthcare better and improve lives globally.  Our employees are humble and hardworking and have earned numerous accolades as a great place to work, including being recognized for creating an environment that fosters diversity and inclusion.

We are intensely focused on customers and differentiate ourselves through an organizational model of business unit specialization.  Each unit has its own sales, marketing, R&D and business development teams that collaborate closely with our customers. This approach results in customer-driven innovation that improves the patient and customer experience.

How do you view your role and responsibilities in improving healthcare? What are some of the major areas in which you think you can make a significant difference?

We are guided by our mission—Together with our customers, we are driven to make healthcare better—and our values—Integrity, Accountability, People and Performance.

We are driven to improve outcomes for patients and caregivers. For example, our mechanical thrombectomy products, which remove clots from blood vessels in the brain, combined with better pathways for care for stroke victims, have the potential to significantly reduce disability and save lives. Mako, our robotic arm-assisted surgery product, enables surgeons to have a more predictable surgical experience when performing joint replacement surgery.  And our emergency powered cots help protect EMTs from back injuries when loading and unloading patients into ambulances.

What does innovation mean to you? How do you create a culture within the company that supports this, and how do you work with partners to move these innovations forward?

Customers and patients are at the heart of everything we do. We nurture innovation to solve customer challenges. That approach began with our founder, Dr. Homer Stryker, an orthopaedic surgeon in Kalamazoo, Michigan, who invented products in the local community hospital where he worked, all in an effort to better serve the needs of his patients.

Today, we collaborate with hospitals and healthcare providers to make sure we understand their practice environment, treatment protocols and unmet needs. Our deep understanding of our customers helps us design and manufacture products and services that make a difference for them. We also find new innovations through a disciplined approach to strategic mergers and acquisitions that allows us to further develop new technologies and integrate them into our product portfolio.

We have acquired over 40 companies in the past five years and have increased research and development spending significantly.  The result is a leading technology position in many areas such as hard-tissue robotics, 3D-printing of titanium, mixed-reality use by sales teams, and advanced imaging for minimally invasive surgery.

What’s your vision for the company over the next 5 years? What would you like it to be known for?

We’d like to be known as the global MedTech leader in Orthopaedics, Medical and Surgical Equipment, and Neurotechnology and Spine.   We expect to continue our impressive track record of growth by providing meaningful innovations to improve customer and patient outcomes. We think we can do that by attracting people who care deeply about making healthcare better and using their expertise to improve lives around the world.

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NSW Minister for Women Pays Tribute to Women in MedTech

This year the theme – press for progress – is a live issue globally and something the MedTech industry is actively pursuing.

The MTAA and the MedTech industry are leading the debate to promote the benefits of gender diversity in the workplace. Just last month the Workplace Gender Equality Agency recognised Baxter Healthcare, Becton Dickinson and Johnson & Johnson as leaders in workplace gender equality.

Speaking at the event, Minister Davies said the NSW Government was building a health system the people of NSW need and, as a result, creating exciting work opportunities for women in STEM.

“As a government, we are absolutely committed to encouraging more women to join the medical technology sector, and leadership from MTAA is vital to achieving real change,” Ms Davies said.

MTAA CEO, Ian Burgess, said the industry was pleased to see the healthcare sector has the highest proportion of women in senior leadership roles across any industry with 70.3 per cent, but also indicated there was more work to be done.

“Which is why later this year MTAA will be releasing a White Paper on practices to further promote gender diversity in the MedTech industry.

“We thank the Minister for coming to speak to us and we look forward to seeing the recipients of the 2018 Premier’s Award for Women of the Year,” Mr Burgess said.

St Andrew’s Toowoomba Hospital installs Australia’s first Olympus 4K ENT Surgical System

St Andrew’s Toowoomba Hospital has become the first hospital in Australia to install the latest Olympus 4K ENT Surgical System that provides the highest quality images available for laparoscopic surgery. The system is also the first Olympus 4K surgical system sold in Queensland.

The new surgical system delivers four times the detail of current high-definition imaging systems, providing surgeons with the image quality needed to operate more precisely and safely. In addition, the colour reproduction is remarkable allowing greater accuracy, speed and precision.

Laparoscopic or keyhole surgery, is a modern surgical technique that is used to examine or operate on a patient through small incisions in the body. A thin, lighted tube with a camera on the end is used to examine the internal organs or structures. Laparoscopic surgery has many benefits including fewer side effects and risks, along with a shorter recovery time than traditional surgery.

Dr David Morrisey, Ear, Nose and Throat Surgeon at St Andrew’s Toowoomba, was one of the first surgeons to use the new 4K equipment.

“The Olympus 4K system has provided vastly improved patient safety for people undergoing sinus and nasal surgery as it allows surgeons like myself, much better visualisation. This enables more complete, safer and efficient surgery for those with nasal and sinus problems and greatly enhances their care,” said Dr Morrisey.

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Dr David Morrissey, Ear, Nose and Throat Surgeon at St Andrew’s Toowoomba performing a procedure on the Olympus 4K system

The new equipment has also been beneficial for the St Andrew’s Hospital Gynaecology surgical team. Local Toowoomba Gynaecologist, Dr Brendan Miller explains how the new equipment has helped with gynaecological surgical techniques.

“The Olympus 4K laparoscopic system gives improved vision which is vital for laparoscopic surgery. The enhanced resolution enables smaller ports to be used without compromising vision. Subtle endometriosis can be detected and resected leading to improved outcomes for infertility surgery. Finer visual detail helps in using smaller sutures for laparoscopic suturing,” said Dr Miller.

Olympus has enjoyed a longstanding relationship with St Andrew’s Toowoomba Hospital having previously delivered equipment and training services to help the Hospital invest in the latest technologies over the years.

St Andrew’s Toowoomba Hospital sets the benchmark for regional hospitals, with its progressive technology focus and rapid expansion over the past 10 years to service the increasing demand from the region.

The Hospital recently became the first hospital in the Southern Hemisphere to open a purpose-built, state-of-the-art ENDOALPHA ‘blue glass’ theatre featuring Olympus 3D technology. The laparoscopic theatre allows surgeons to undertake precision keyhole surgery.

St Andrew’s Toowoomba Hospital prides themselves on “leading the way” in healthcare.

“The introduction of new surgical equipment that improves safety and accuracy is of high priority to St Andrew’s Hospital. We have made significant investment in our surgical technology and facilities over recent years to ensure that patients in the region receive the very latest surgical treatment available,” said Mr Fairweather, Chief Executive Officer, St Andrew’s Toowoomba Hospital.

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Ray Fairweather, Chief Executive Officer, St. Andrew’s Toowoomba Hospital

“This significant milestone positions St Andrew’s Toowoomba Hospital at the forefront of medical advancements,” said Mr Fairweather.

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