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Diversity and Inclusion @ Terumo Australia

Terumo is committed to creating a working environment that is inclusive, supportive of diverse cultures, and values the contribution of its associates without discrimination.

In 2018, Terumo Australia launched a strategy on Diversity and Inclusion to ensure that everyone in the organisation recognises that all people bring different qualities, skills, knowledge, experiences, perspectives and attitudes to the workplace.

Through our proactive efforts and initiatives to promote Diversity and Inclusion throughout the business, we are now proud to have been recognised by Diversity Council Australia (DCA) for being an Inclusive Employer 2019-2020 and have been encouraged to utilise the above logo as part of our employer branding.

Our workforce was measured against the DCA – Member Leading Practice Benchmark and a National Index Benchmark (derived from a nationally representative survey of 3,000 Australian workers).

To be successful an organisation needed to exceed the National Index Benchmark on at least five out six of the following measures:

  1. Awareness;
  2. Engagement;
  3. Inclusive Organisational Climate;
  4. Inclusive Leadership;
  5. Inclusive Team; and/or
  6. Exclusion

Terumo Australia truly embodies its commitment to diversity and inclusion by welcoming a culturally diverse workforce with our associates representing over 20 ethnic backgrounds.

This enables us to expand knowledge and diversity of thought throughout the business, which in turn provides Terumo Australia with employees who bring forth new and better ways of doing this; and harness the benefits of worldly views and experiences to improve the quality of our services.

We are also proud to share that our gender balance in management roles is nearly 50:50 representation of males and females, in our workforce where 73% of associates are female!

Over the last 2 years, Terumo Australia has rolled-out a number of initiatives to blend diversity and inclusion in every day operations of our business including:

  • Linking employees’ performance and development plans with company values that support respect, integrity, responsibility, teamwork and professionalism;
  • Adhering to the Code of Conduct and policies around diversity, anti-discrimination and bullying;
  • Introducing family friendly policies, such as flexible workplace practices and childcare assistance, which assist associates with maintaining their work/life balance and responsibilities while developing or maintaining a career;
  • Ensuring fair and consistent approaches are in place around recruitment and development, including
    • using inclusive language in our position descriptions
    • training for everyone to raise awareness around unconscious biases
    • training hiring managers to be mindful of biases and discrimination during recruitment
    • ensuring any agencies, we work with are aware of our Diversity Policy, and encourage a diverse mix of candidates
    • continue to expand our reach to a wider diverse market, with a focus on opportunities for people with disabilities
  • Offering support systems and programs available through our Employee Assistance Program;
  • Providing education sessions across the business through Lunch and Learns, webinars and e-learning modules; and
  • Keeping up to date with diversity and inclusion initiatives around us through corporate memberships with external organisations such as Diversity Council Australia.

We continue to monitor our progress against the strategy set out in 2018 to ensure we maintain and deliver on our commitment to diversity and inclusion, to celebrate our differences, and to create a collaborative culture that drives innovation, customer service excellence and facilitates positive associate and customer experiences.

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